6-STEP PROCESS

1. Schedule a Consultation

When it comes to windows and doors, Marvin’s experienced, customer-focused team has a true understanding of local and regional requirements. We’re happy to show you how Marvin can expand your living space, improve your energy efficiency, and protect your home from the harshest elements. Whatever the size or scope of your project, we’re with you from start to finish—instilling confidence, offering inspiration, and guiding you through the entire process.

“The salesman was great. He worked very hard and was very knowledgeable about his product.” – Al W.

2. Visit a Showroom

What options do you have? What do the products look and feel like? Are there energy efficiencies to consider? Come visit one of our showrooms and we’ll answer all your questions. You’ll experience a dynamic, innovative environment where your design ideas will come to life. (If you don’t have design ideas just yet, that’s ok, too. We’re here to help with that as well.) With functioning displays in home-like settings, it’s easier to visualize a look, plus get a feel for how a window or door operates. It’s a fun part of the process!

In addition, we’ll help you explore all your customization options. Our highly-trained window and door specialists will present you with solutions to fit your project, budget, and lifestyle.
“Our window and door consultant was very experienced, knowledgeable, personable, prompt in responding to my calls, worked with me closely on the sketches for the product.” -Royce W. Nova Scotia
Numerous
material options
Numerous
window styles
Numerous
door styles

3. Receive an On-site Assessment

Whether you’re working with an architect, builder, or designer—or if it’s a replacement project you’re taking on yourself—the window and door specialists at Marvin are here to help. Our on-site assessment offers you the opportunity to discuss your needs, budget, and best options. This ensures that everything is being considered beforehand, from the proper measurements and specifications to the cost. Peace of mind at its best.

“Our window and door consultant was exceptionally helpful throughout the whole process, meeting us, making recommendations, and ensuring that we got what we were looking for.” – GP
4. Choose Styles to Match Your Vision
This is when you get to explore your creative side. At Marvin, it’s never an off-the-shelf experience. Each and every Marvin product is custom-built to exacting standards by experienced craftsmen. Different dimensions, unique shapes, special requirements…the customization options are limitless.
Choose from a wide array of wood species. Match your cabinets with the perfect interior stain. Select unique hardware and make a statement. You can even create a custom colour for your exterior cladding. The list goes on and on. Because Marvin windows and doors are made to order, you can craft a customized energy efficient solution for your project’s unique needs. Choose from thousands of dual-pane and triple-pane (Tripane) products—couple them with glazing and gas options that will help you achieve optimal energy efficiency.
“Our windows are a perfect match for the period style of the house. Very happy.” – Sperry M.

5. Schedule Your Delivery Date
From our home to yours, without a middleman. It’s that simple. This ensures a quality experience, every single time. Our team will work with you to plan a delivery schedule that fits your timing. We’ll use our own Marvin trucks and our professional, experienced drivers are all Marvin employees or Marvin Dealer Partners. You can count on us to carefully pack, load, and unload our trucks to ensure that the products you’ve ordered arrive in pristine condition. Delivery is an important part of our process and our goal is to make sure you get you what you need, delivered where and when you need it.
“Excellent windows, great functionality; excellent service and support; arrived on time.” – Chris M.

6. Enjoy Your Beautiful New Living Space
At Marvin Canada, we want to ensure that your experience working with us exceeds your expectations. Marvin products come with a no-nonsense warranty package and attentive post-sales service to help you care for your investment. After your windows and doors are installed, we encourage you to register your Marvin products. Once registered, you will receive information on cleaning, general answers to common questions, and other helpful hints. Our team is committed to customer satisfaction, and we invite you to learn more about the customer care program and post-sales services we offer. We’re always here to help.
“I have had two experiences purchasing Marvin windows. The first time was about 5 years ago and that worked very well. I recently returned a second time and the experience was even better, from quality, to great value to the very helpful Marvin employees. I would say my expectations were exceeded in all areas.” – Gary K.