FREQUENTLY ASKED QUESTIONS

Here are a few common questions that homeowners often ask. If you don’t see your question below, feel free to contact us. Marvin Canada is here to support you.

No, all consultations are complimentary. Included in our detailed consultation is a cost estimate for the products and options you select for your project. In order to provide an accurate estimated cost, all windows and door openings must be measured first. We’d be happy to set you up with a complimentary appointment at your convenience. Contact us today.

No, all consultations are complimentary. Included in our detailed consultation is a cost estimate for the products and options you select for your project. In order to provide an accurate estimated cost, all windows and door openings must be measured first. We’d be happy to set you up with a complimentary appointment at your convenience. Contact us today.

Generally, your products will arrive 4-6 weeks after the order is placed. Please note that is may vary on the products you are ordering and time of the year at this current moment. Please keep in mind that Marvin products are made-to-order. Once your order is ready, we’ll perform a quality control check, get it packed on our trucks, and prepare for delivery.

Yes, we offer a 10-year warranty on the entire product, with a 20-year glass warranty against seal failure. Marvin is committed to bringing you the highest quality windows, doors, and customizable options. One way we show that commitment is through our warranty. The limited warranty extends to the owner of the structure in which the products were originally installed and is fully transferable — which can help add re-sale value to your home.

See our Warranty.

For care and maintenance, see our Maintenance page or check your Owner’s Manual or consult with your nearest Marvin location.

We offer the widest selection of tri-pane for both windows and doors. If you’re looking for enhanced energy performance, triple-pane windows can work best. Marvin Tripane products offer a range of low-E configurations for greater Solar Heat Gain control, including panes filled with argon or krypton-argon gas for added efficiency. No matter how many panes there are, if the window is poorly constructed, poorly installed, or allows air leakage, it will not be efficient. Energy efficiency is achieved through the use of various window technologies. We invite you to contact us to learn more.